Delete your account and your data
You can delete your Super Secretary account at any time. Here are the two ways to do it.
Option 1 — From the app (immediate)
- Open Super Secretary.
- Go to Settings.
- Tap Delete account.
- Confirm. The account is deleted right away and you are signed out.
Option 2 — By email
Write to support@supersecretary.online from the address you registered with, saying that you want your account deleted. We will reply within 30 days at most.
What gets deleted
- Your email address and your name.
- Your password.
- The identifier from your external sign-in provider, if you used one.
- All your open sessions, on every device.
- Any files you had uploaded to the server, which are deleted on their own after 2 hours anyway.
- Document chat conversations, which are deleted after 7 days.
What is kept, and why
- Billing records. If you made a purchase, we have to keep the record for as long as tax law requires. It does not include payment details: we never had those.
- Aggregated, anonymous usage data. It cannot identify you.
Cancel the subscription separately. Deleting the account
does not cancel an active subscription: that is done in the app
store, under your account's subscription settings. If you don't cancel it there,
it will keep renewing.
What if I change my mind?
Deletion cannot be undone. You can register again, but it will be a new, empty account: you won't get back your history or your previous credits.